【Product & specifications】What pressure options are available?
All VEDA OXYLON chambers are available in 1.3, 1.5, 1.8, and 2.0 ATA. The pressure level can be selected from the digital control panel during each session.
【Product & specifications】What is the difference between the Space Chamber and the Time Machine?
The Space Chamber has a more compact rounded profile — ideal for spaces where footprint matters. The Time Machine series has a bolder cylindrical design with a large circular door — often the preferred choice for commercial wellness spaces where visual impact is important. All models share the same core specs and pressure range.
【Product & specifications】What does the oxygen concentration feel like inside?
Without a mask, the ambient oxygen concentration inside the pressurized cabin is approximately 23–26% — comfortably elevated above normal air. When wearing a mask connected to our 10L oxygen generator, the inhaled oxygen concentration reaches approximately 95%, which is the recommended setup for therapeutic use.
【Product & specifications】Do I need a medical prescription to use a hard-shell chamber?
Requirements vary by country and use case. For personal home use in the US, we recommend consulting your healthcare provider. For commercial clinical use, regulations may differ by state. We are happy to provide product documentation to support your regulatory review.
【Product & specifications】Can the chamber be customized?
Yes. Exterior color, interior seating type, interior leather finish, and control panel interface can all be configured. Logo branding is available for business clients.
【Ordering and delivery】How do I place an order?
Contact us via email or WhatsApp with your preferred model, pressure option, color, interior configuration, and delivery address. We will send a formal quotation and confirm the next steps.
【Ordering and delivery】How long does production take?
Production time depends on your configuration and current factory schedule. We will confirm the lead time when we send your quotation.
【Ordering and delivery】How is the chamber shipped?
Every VEDA OXYLON chamber is shipped fully assembled, packed in 2 wooden cartons. The packed shipment weight is approximately 1,200 kg. We work with international freight partners to arrange door delivery worldwide.
【Ordering and delivery】What about upper-floor delivery?
For delivery to an upper floor — such as a clinic on a higher level of a building — a local crane or lifting service at the destination is typically required. We advise all clients of this before order confirmation so logistics can be planned in advance.
【Ordering and delivery】How much does shipping to the US cost?
Shipping costs depend on your delivery address. As a reference, recent shipments to the US East Coast have been approximately USD 2,900–3,200 per chamber. We will confirm the exact freight cost for your address when we send your quotation.
【Ordering and delivery】Do you ship worldwide?
Yes. We ship to the US, Europe, the Middle East, Southeast Asia, Australia, and other regions. Contact us with your delivery country and we will confirm availability and freight cost.
【After your order】What warranty do the chambers come with?
All VEDA OXYLON chambers are covered by a 3-year warranty for manufacturing defects. During the warranty period, if any malfunction occurs due to manufacturing factors, we will provide free replacement parts.
【After your order】Is technical support available after delivery?
Yes. Our technical team provides free remote support for installation, operation, troubleshooting, and maintenance. We can assist via video call, WhatsApp, or email.
【After your order】Can I arrange a factory video call before ordering?
Yes — and we encourage it. A factory video call lets you see the real production environment, the chambers in various stages of completion, and ask our team questions directly. It is one of the most effective ways to build confidence before making a large purchase. Contact us to arrange a time.
【After your order】Can I visit the factory in person?
Yes, factory visits can be arranged for serious buyers and distribution partners. Please contact us in advance to schedule.